Where did my money go?


Hi, I tried to add some funds to my g2a account and hellcase from my bitcoin wallet, but I didn’t receive my money in both ( g2a and hellcase). I contact g2a support to solve the problem, they have verified my transactions made using BitBay and spotted unpaid transaction. Any help?
G2A replied to me for contact BitBay support: https://prnt.sc/o08vl7
Prove of transactions:


another transaction : https://www.blockchain.com/btc/tx/42b57a1088881a85c29bb015495fc01edccefcd9ea28c211b33f8aadabe7e14b



This is the forum for bitbay.market, the revolutionary p2p contracting software.

We are not at all connected to the crypto exchange bitbay.net, which your above issue seems to be related to. Unfortunately, we cannot be of any help with your query.

Thanks for understanding.