Unable to send tokens from windows desktop wallet to exchange


#1

My system has the following specifications

QT Wallet, Client Wallet (and version) or Web wallet: Windows Halo v1.29
Operating System and version: Windows
If web wallet browser name and version:
If desktop wallet (Qt or Client) block # of your client and # of connections: 1714329

The problem I am having is …I am trying to send my tokens to an exchange but it is asking for key2 password. I never put a password and backed up all the files it told me to.


#2

@Dannytusk
If its asking you for a password you must have set one up
perhaps if you have everything backed up you can try reloading your wallet (with key1.private key2.private) just in case.

But I will also have someone else look at your request


#3

yeah you must have put a password… think back to when you set up the wallet. Did you set up the wallet with the setup Wizard or did you set it up from the file menu?


#4

i dont remember but i think wizard


#5

is there anything i can do i have the backup files


#6

how do i reload my wallet?


#7

If you have a backup of your keys that isn’t encrypted without a password then you can use those, just load them from the file menu. If it says you put a password on it then you must have set a password. Think back to when you set up the account. Without it, there is no way into the account. When did you set up the account?