Qt wallet update


My system has the following specifications

QT Wallet, Client Wallet (and version) or Web wallet: Latest 64 bit QT Wallet
Operating System and version: win 10 64bit
If web wallet browser name and version:
If desktop wallet (Qt or Client) block # of your client and # of connections:

The problem I am having is i tried update my wallet following the procedure but i’m stuck at this point, shown in the image. https://ibb.co/rxMpPkM

Wallet can’t start at all, crashes while loading block index (checkpoint:2450000)

Any help?Thanks.


so? no help? Any moderators?


Did you have this problem before updating?


No, problem happened after i tried to update. I really need help because i can’t access my money.


That’s weird… How did you update the wallet? Did you just delete the old bitbay-qt wallet and open the new one? Also, did you by any change had an energy shutdown while the wallet was open? Because I used to have a similar problem and the only solution was to download the blockchain from scratch… but maybe we should wait for someone from staff because they understand it better than me.