Sorry for the delay response. For faster response times feel free to ask in the Discord or telegram channel
The web wallet is in development stage to incorporate the dynamic peg index.
This means it is not usable until we complete the revised wallet build.
While we wait for the devs to complete the update,
You can still gain access to your coins if you import your web wallet into a QT wallet.
You would need to download the entire QT wallet blockchain.
Here are instructions to import a web wallet into a QT wallet.