How to generate debug files through the BitBay Markets Client


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When a problem with the client occurs, it can be very helpful to create a debug file for it. This clarifies the issue and allows the program’s developers to find or create a solution to that problem.

Step 1:

First, you must activate the debugger within the client. To do this, go to the client homepage and click settings > general settings.

Next, click the Create Debug File on Exit box.

Step 2:

Next, you must restart the client for the changes to take effect. Simply close out of BitBay, wait a few moments for it to properly shut down, then re-open it.

Step 3:

Now that the debugger is activated, you must recreate the original problem that was encountered. Make sure the client is 100% synced after reopening, then follow the original steps that were taken leading up to the problem you first encountered.

Step 4:

Once you have successfully recreated the problem, you can close out of the client to create the debug.txt and debug.log files.

Step 5:

Now that the debug.txt and debug.log files have been created, you can find them here:

debug.txt:
– Windows default location c:\bitbay folder
– MAC default location Applications > BitBay (right click) > Show package contents > Drive C > BitBay

debug.log:
– Windows default location c:\bitbay\bitbaydata folder
– MAC default location Applications > BitBay (right click) > Show package contents > Drive C > BitBay > bitbaydata

NOTES

You may be wondering, how are the debug.txt and debug.log files different from each other?

Debug.txt is a file that contains contains information on any bugs that are affecting the BitBay client. This file is solely related to the software itself, and not the blockchain.

Debug.log: contains information that is specifically related to the blockchain, such as syncing, sending/receiving transactions, and staking.

With both of these files, the developers can see what sort of bugs are occurring, and fix them.


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