Cannot get V1.34 to work, older V used to work


#1

My system has the following specifications

QT Wallet, Client Wallet (and version) or Web wallet: Client 1.34
Operating System and version: Windows 10
If web wallet browser name and version:
If desktop wallet (Qt or Client) block # of your client and # of connections:

I cannot get the client running on my machine. I have already deleted all Bitbay files and ended all processes, rebooted, and tried reinstalling but I keep getting error messages. This is where I am at right after a ‘clean’ install:


#2

When I ‘try to reindex blockchain’ it returns to same error message afterwards.


#3

have you tried running as admin ? also please disable any antivirus running temporary and if this helps probably you can set an exception on the bitbayd exe


#4

How does one run as admin? There is only on user on my computer (me) if you are referring to different Windows users, so I should be admin. I have no antivirus running, and the older version used to work before I used the updater and thats when the problems started. No Bitbay related processes running as far as I can tell.


#5

The part about no BitBay processes running I meant that is before trying to open client.


#6

Right Click -> more -> run as administrator


#7

did you update while having the client running? that could have caused the problem


#8

Running as administrator results in the same error message above. I don’t believe anything was running when I updated, but since then I have tried clean installs (no BitBay files/processes running on my computer) and nothing has worked. Rebooting hasn’t done anything.


#9

Did you install to program files, or straight on C drive?


#10

I have it installed in the C Drive


#11

Oh that is important! You have to have it installed on the default place that is source drive :/C, not elsewhere, else it interferes.


#12

You can also try to CLEAN INSTALL using the complete 1.34 version (and not the updater) from the http://bitbay.market/downloads

here is the process you have to follow so you don’t lose your wallet and funds


#13

I first used the updater when changing from the old version. It didn’t work, and if I remember correctly I had the same error message as above. Since then, I have removed all BitBay files/folders from my machine and have downloaded/installed the complete 1.34 version (numerous times actually). Each time the file downloads fine, the zip opens correctly and the install goes fine. When I go to open up the client, it gives me that error message. Clicking either of the two error message buttons does nothing for me. In my computer processes (ctrl+alt+delete) there is nothing with bithalo or bitbay running. Each time I have retried this, beforehand I erase all BitBay folders/files on my machine to make sure there aren’t copies (due to the nature of the error message). No luck and I have no idea why the old version worked and I can’t get the new one up and running. Still open to ideas!


#14

I have no antivirus software btw since the error message mentions that.


#15

can you post debug.log here ? maybe there something valuable in there …


#16

This platform won’t let me send in a .log format, but here is the one in the bitbay folder.
Connection attempt: 200
Object::connect: No such slot VVWWWVVVBlackAmazing::timeoutSlot()
exceeded max connection attempts to Halo, exiting.
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QPixmap: It is not safe to use pixmaps outside the GUI thread
QObject::startTimer: timers cannot be started from another thread
QApplication: Object event filter cannot be in a different thread.
QClipboard::clear: Failed to clear data on clipboard ()


#17

HERE is the one under the bitbay data folder:
BitBay version v2.0.0.0-g32a928e (2017-08-21 11:50:29 +0000)
Using OpenSSL version OpenSSL 1.0.2e 3 Dec 2015
Startup time: 07/22/18 21:39:49
Default data directory C:\Users\guita\AppData\Roaming\BitBay
Used data directory C:\BitBay\bitbaydata
init message: Verifying database integrity…
dbenv.open LogDir=C:\BitBay\bitbaydata\database ErrorFile=C:\BitBay\bitbaydata\db.log
Bound to [::]:19914
Bound to 0.0.0.0:19914
init message: Loading block index…
Opening LevelDB in C:\BitBay\bitbaydata\txleveldb
Transaction index version is 70510
Opened LevelDB successfully
LoadBlockIndex(): hashBestChain=681f1d214f15cd5157b9fcbfcef2e43c6c700ee82862e3593efa3100f86c5a4d height=30611 trust=299953609795934854800 date=12/01/14 03:20:32
Verifying last 500 blocks at level 1
ERROR: bool CBlock::ReadFromDisk(unsigned int, unsigned int, bool)() : deserialize or I/O error
ERROR: LoadBlockIndex() : block.ReadFromDisk failed
: Error loading block database
Shutdown : In progress…
StopNode()
Shutdown : done

BitBay version v2.0.0.0-g32a928e (2017-08-21 11:50:29 +0000)
Using OpenSSL version OpenSSL 1.0.2e 3 Dec 2015
Startup time: 07/22/18 21:39:59
Default data directory C:\Users\guita\AppData\Roaming\BitBay
Used data directory C:\BitBay\bitbaydata
init message: Verifying database integrity…
dbenv.open LogDir=C:\BitBay\bitbaydata\database ErrorFile=C:\BitBay\bitbaydata\db.log
Bound to [::]:19914
Bound to 0.0.0.0:19914
init message: Loading block index…
Opening LevelDB in C:\BitBay\bitbaydata\txleveldb
Transaction index version is 70510
Opened LevelDB successfully
LoadBlockIndex(): hashBestChain=681f1d214f15cd5157b9fcbfcef2e43c6c700ee82862e3593efa3100f86c5a4d height=30611 trust=299953609795934854800 date=12/01/14 03:20:32
Verifying last 500 blocks at level 1
ERROR: bool CBlock::ReadFromDisk(unsigned int, unsigned int, bool)() : deserialize or I/O error
ERROR: LoadBlockIndex() : block.ReadFromDisk failed
: Error loading block database
Shutdown : In progress…
StopNode()
Shutdown : done

BitBay version v2.0.0.0-g32a928e (2017-08-21 11:50:29 +0000)
Using OpenSSL version OpenSSL 1.0.2e 3 Dec 2015
Startup time: 07/22/18 21:41:00
Default data directory C:\Users\guita\AppData\Roaming\BitBay
Used data directory C:\BitBay\bitbaydata
init message: Verifying database integrity…
dbenv.open LogDir=C:\BitBay\bitbaydata\database ErrorFile=C:\BitBay\bitbaydata\db.log
Bound to [::]:19914
Bound to 0.0.0.0:19914
init message: Loading block index…
Opening LevelDB in C:\BitBay\bitbaydata\txleveldb
Transaction index version is 70510
Opened LevelDB successfully
LoadBlockIndex(): hashBestChain=681f1d214f15cd5157b9fcbfcef2e43c6c700ee82862e3593efa3100f86c5a4d height=30611 trust=299953609795934854800 date=12/01/14 03:20:32
Verifying last 500 blocks at level 1
ERROR: bool CBlock::ReadFromDisk(unsigned int, unsigned int, bool)() : deserialize or I/O error
ERROR: LoadBlockIndex() : block.ReadFromDisk failed
: Error loading block database
Shutdown : In progress…
StopNode()
Shutdown : done

BitBay version v2.0.0.0-g32a928e (2017-08-21 11:50:29 +0000)
Using OpenSSL version OpenSSL 1.0.2e 3 Dec 2015
Startup time: 07/23/18 20:40:53
Default data directory C:\Users\guita\AppData\Roaming\BitBay
Used data directory C:\BitBay\bitbaydata
init message: Verifying database integrity…
dbenv.open LogDir=C:\BitBay\bitbaydata\database ErrorFile=C:\BitBay\bitbaydata\db.log
Bound to [::]:19914
Bound to 0.0.0.0:19914
init message: Loading block index…
Opening LevelDB in C:\BitBay\bitbaydata\txleveldb
Transaction index version is 70510
Opened LevelDB successfully
LoadBlockIndex(): hashBestChain=681f1d214f15cd5157b9fcbfcef2e43c6c700ee82862e3593efa3100f86c5a4d height=30611 trust=299953609795934854800 date=12/01/14 03:20:32
Verifying last 500 blocks at level 1
ERROR: bool CBlock::ReadFromDisk(unsigned int, unsigned int, bool)() : deserialize or I/O error
ERROR: LoadBlockIndex() : block.ReadFromDisk failed
: Error loading block database
Shutdown : In progress…
StopNode()
Shutdown : done

BitBay version v2.0.0.0-g32a928e (2017-08-21 11:50:29 +0000)
Using OpenSSL version OpenSSL 1.0.2e 3 Dec 2015
Startup time: 07/23/18 20:41:56
Default data directory C:\Users\guita\AppData\Roaming\BitBay
Used data directory C:\BitBay\bitbaydata
init message: Verifying database integrity…
dbenv.open LogDir=C:\BitBay\bitbaydata\database ErrorFile=C:\BitBay\bitbaydata\db.log
Bound to [::]:19914
Bound to 0.0.0.0:19914
init message: Loading block index…
Opening LevelDB in C:\BitBay\bitbaydata\txleveldb
Transaction index version is 70510
Opened LevelDB successfully
LoadBlockIndex(): hashBestChain=681f1d214f15cd5157b9fcbfcef2e43c6c700ee82862e3593efa3100f86c5a4d height=30611 trust=299953609795934854800 date=12/01/14 03:20:32
Verifying last 500 blocks at level 1
ERROR: bool CBlock::ReadFromDisk(unsigned int, unsigned int, bool)() : deserialize or I/O error
ERROR: LoadBlockIndex() : block.ReadFromDisk failed
: Error loading block database
Shutdown : In progress…
StopNode()
Shutdown : done


#18

Try deleting your blockchain file, it seems to be the culprit.


#19

What is the file name and which folder?


#20

C:\BitBay\bitbaydata this one if I am not mistaken (I don’t have my client to check right now).